Terms & Conditions

Last updated: September 2026

These Terms & Conditions ("Terms") govern your use of the All Settled In application and website (the "Service"), operated by All Settled In ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms. If you don't agree, please don't use the Service.

The service

All Settled In is a home renovation planning application that lets you draw floorplans, design rooms in 3D, track renovation progress with photos, and connect with a community of other people renovating their homes. It's provided on a Free plan with limited features, and a paid Pro plan (currently £17.50/year) that unlocks the full feature set.

Measurements and 3D visualisations

The floorplans, 3D room designs, and measurements you create in the Service are for visualisation and inspiration only. They're a helpful planning tool, not a precise architectural or engineering record, and they may not perfectly reflect your actual space.

Always verify physical measurements yourself, in your actual room, before purchasing materials, furniture, or anything else based on what you've designed in the app. We're not liable for any cost, inconvenience, or loss (such as furniture that doesn't fit) arising from relying on the app's measurements or visualisations instead of your own real-world measurements.

Accounts

You must be at least 18 years old to create an account. You're responsible for keeping your login details secure and for all activity that happens under your account. Let us know straight away at hello@allsettledin.com if you think your account has been compromised.

Subscriptions, trials and payment

The Free plan is available at no cost, with a limited set of features. The Pro plan costs £17.50 per year, billed annually in advance, and is processed securely through our payment provider, Stripe. We don't see or store your full card details ourselves.

New accounts on the Free plan can start a one-off 7-day free trial of Pro. No payment card is required to start a trial. If you don't subscribe before the trial ends, your account automatically reverts to the Free plan — you won't be charged anything unless you actively choose to subscribe.

Pro subscriptions renew automatically each year unless cancelled before the renewal date. We'll rely on Stripe to process the renewal payment using your saved payment method.

Cancellation and refunds

Cancelling. You can cancel your Pro subscription at any time from the "Manage Subscription" option in your account, which takes you to our payment provider's secure billing portal. Cancelling stops future renewals, but you keep Pro access until the end of the period you've already paid for — we don't refund the unused portion of that period, except as set out below.

14-day cooling-off period. In line with the UK Consumer Contracts Regulations 2013, if you're a consumer you have the right to cancel your Pro subscription within 14 days of purchase for a full refund. If you've used Pro features during that window, we may deduct a reasonable amount reflecting the value of what you've used, in line with those regulations. To request this, email hello@allsettledin.com within 14 days of your payment.

Outside of that 14-day window, subscription payments are non-refundable, including if you cancel partway through a paid year or if we suspend or terminate your account for breaching these Terms.

Acceptable use and licence

We grant you a personal, non-exclusive, non-transferable licence to use the Service for your own personal, non-commercial use — for example, planning renovations to your own home. You may not:

• resell, sublicense, rent out, or otherwise commercially exploit access to the Service or any part of it;
• share your account with other people, or use it to provide services to third parties (for example, offering paid design services to clients using our tools);
• copy, reverse-engineer, or attempt to extract the underlying software, code, or design assets behind the Service;
• use the Service for any unlawful purpose, or in a way that disrupts or interferes with it for other users.

If you want to use All Settled In for something outside personal use — for example, as part of a professional or commercial renovation business — get in touch at hello@allsettledin.com to discuss it first.

Your content

You keep ownership of the photos, floorplans, room designs, posts, and other content you upload or create ("Your Content"). By using the Service, you give us a licence to store, host, and display Your Content back to you (and, where you choose to post it, to the Community section of the app) solely for the purpose of providing the Service to you. We don't claim ownership of Your Content and won't use it for anything beyond running the Service, such as marketing, without asking you first.

You're responsible for making sure you have the right to upload whatever you upload, and that it doesn't infringe anyone else's rights or break the law.

Community posts and notice-and-takedown

When you post in the Community section, you're sharing that content publicly with other users, under the same ownership and licence terms above. We operate a notice-and-takedown policy: if content is reported to us, or we otherwise become aware of content that appears to infringe someone's rights, or is inappropriate, offensive, or breaches these Terms, we may remove it without prior notice. If you believe something you've posted has been removed in error, contact us at hello@allsettledin.com.

Photo Gallery backups

We store the photos you upload to the Gallery so you can track your renovation, but we can't guarantee they'll never be lost — for example, due to a technical fault, an outage, or accidental deletion. We recommend keeping your own backup copies of any photos that are important to you, rather than relying on the Service as your only copy. We accept no liability for the loss of user-uploaded photos or other assets.

Liability

We do our best to keep the Service reliable and your data safe, but like any software, things can occasionally go wrong — for example, a bug, an outage, or a technical failure that results in lost data (such as room designs, floorplans, or photos).

"As is" and "as available"

The Service is provided on an "as is" and "as available" basis. We don't give any express warranty that the Service will be uninterrupted, error-free, or entirely free of bugs, or that any data, floorplans, measurements, or other content generated or stored within it will always be accurate. You use the Service on the understanding that occasional faults, downtime, or errors can happen.

Exclusion of indirect losses

We are not liable for any indirect or consequential loss, including loss of profits, loss of business, business interruption, loss of opportunity, or loss of data, arising from or connected to your use of the Service, even if such loss was foreseeable or we had been advised of the possibility of it.

Liability cap

To the fullest extent permitted by law, our total financial liability to you arising out of or in connection with your use of the Service — including for any loss of data, loss of access, or other losses connected to a fault, bug, or outage in the Service — is capped at the total amount you have paid us in subscription fees within the 12 months before the issue arose. Where you're on the Free plan and have paid nothing in that period, our total liability to you is nil.

What this doesn't limit

Nothing in this section excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or anything else which cannot lawfully be excluded or limited under UK law, including your statutory rights as a consumer under the Consumer Rights Act 2015.

We recommend keeping your own copies or backups of anything irreplaceable (such as original photos) rather than relying solely on the Service to store them.

Similarity to other products

All Settled In is an independent product and is not affiliated with, endorsed by, or connected to any other company, brand, or product. Any resemblance between our name, branding, features, or content and any other existing product, brand, or trademark is entirely unintentional.

If you believe something on All Settled In too closely resembles your brand, product, or intellectual property, please contact us at hello@allsettledin.com with details, and we'll review and address it promptly, which may include changing the relevant name, wording, or design.

Suspension and termination

You can delete your account at any time from your Profile page. Deleting your account permanently and immediately removes your account, floorplans, room designs, uploaded photos, and community posts from our systems, as described in our Privacy Notice. This cannot be undone, and we cannot recover this content for you afterwards. If you create a new account later using the same email address, it will be treated as a brand new account — none of your previous content, designs, or history will be restored, even though the email matches.

We may suspend or terminate your account if you breach these Terms — for example, by using the Service commercially in breach of the personal-use licence above, or by using it unlawfully. Where reasonably possible, we'll give you notice and a chance to put things right first.

Changes to these Terms

We may update these Terms from time to time, for example to reflect changes to the Service or the law. If we make significant changes, we'll take reasonable steps to let you know, such as an in-app notice or an email. Continuing to use the Service after changes take effect means you accept the updated Terms.

Governing law

These Terms are governed by the laws of England and Wales. If a dispute can't be resolved between us directly, it will be subject to the exclusive jurisdiction of the courts of England and Wales, without affecting any other rights you have as a consumer to bring proceedings in the courts of the country you live in.

Contact

Questions about these Terms? Email hello@allsettledin.com.